HELLO, I'M

Naim Bin Hasan

About Me

Sociologist-in-training with advanced research skills in mixed methods and digital ethnography, complemented by technical fluency in software development and data analysis. My research explores how digital platforms and global labor markets intersect to reproduce or challenge social inequalities. Dedicated to rigorous, interdisciplinary inquiry linking sociology, technology, and development.

Research Interests

Globalization and Development Science and Technology Studies (STS) Computational Social Science Inequality

Education

M.A. in Sociology (2024 – Present)

Florida Atlantic University – Boca Raton, FL (CGPA: 3.94/4.00)

  • Thesis: The Growth of Online Freelancing in Bangladesh: Workers’ Experiences of Digital Economic Integration (supported by AIBS research grant)
  • Committee: Dr. Carter M. Koppelman, Dr. Phillip A. Hough, Dr. Lotus Seeley

M.S.S. in Sociology (2023 – 2024)

University of Dhaka – Dhaka, Bangladesh (CGPA: 3.50/4.00)


B.S.S. (Honors) in Sociology (2018 – 2023)

University of Dhaka – Dhaka, Bangladesh (CGPA: 3.43/4.00)

  • Monograph: Playground Accessibility and Its Impacts on Youth: A Sociological Study in Dhaka

Research Articles

Ongoing MA Thesis

The Growth of Online Freelancing in Bangladesh: Workers’ Experiences of Digital Economic Integration
(Ongoing MA thesis)

The rise of online freelancing in Bangladesh, with nearly 650,000 workers contributing more than $1 billion annually to the economy, indicates that it is a key avenue for digital economic integration in the Global South.

This study aims to examine the daily lives of Bangladeshi freelancers in availing and navigating the opportunities and challenges of platform-mediated work, examining how the experiences are enmeshed in their integration into global value chains (GVCs). According to the World Systems Theory, neoliberalism critique, Labor Process Theory, and Precariat Theory, this study analyzes the dual character of freelancing as an avenue of economic empowerment—through income generation and skill accumulation—and a site of precarity defined by unpredictable income, algorithmic control, and lack of social safeguards.

Through in-depth semi-structured interviews of 30 freelancers backed up with secondary quantitative data, the research makes use of thematic analysis to illuminate subjective experience, mundane practice, and social impact of freelancing. Critical questions address financial security, work-life balance, platform regulation, and participation in international markets, revealing how freelancers' experience reflects broader trends of globalization and work within peripheral economies. By centering workers' voices, this study contributes to sociological debates regarding digital labor, informs just labor policy, and sheds light on Bangladesh's evolving role within the global digital economy.

Journal Articles (Under Review)

Survival or Transition? How AI Reconfigures Work, Control, and Inequality in the Global South
2025 | Hasan, Naim Bin | Sociological Spectrum (Under review)

This study examines how independent IT professionals in Bangladesh perceive and navigate the growing influence of generative Artificial Intelligence (AI) on their work and professional futures.

Drawing on thirty in-depth qualitative interviews, it illustrates that AI is viewed as both a tool for advancement and a threat to survival. Programmers and technically skilled professionals view AI as an assistant that increases efficiency and speed. By contrast, novice and creative workers view AI as a risk that shrinks job opportunities and compensation. These paradoxical perspectives suggest that economic insecurity, skill, and cultural expectations reconstruct the meaning of technological transformation.

The study advances a “survival vs. transition” framework to explain these differences. In developed economies, AI-driven change is more of a guided transition supported by institutions. In the Global South, in contrast, it plays out as survival of the individual under conditions of precarity. In linking workers’ daily lives to global labor inequalities, the study expands Labor Process Theory and examines how AI redistributes value and control. For Bangladesh, where the digital economy is a pillar of its economic growth, sustainable digital development in the AI era requires institutional support that transforms adaptation from an individualized process to a collective transition.

Keywords: AI Automation, Digital Labor, Labor Process Theory, Future of Work, Globalization and Development
Education and Escape: Student Migration to the US from Bangladesh After the July 2024 Revolution
2025 | Hasan, Naim Bin | Sociological Spectrum (Under review)

This study explores the transformation of Bangladeshi student migration to the United States after the July 2024 Revolution, a mango people's revolution led by youths that overthrew the sitting government in the midst of severe political repression.

Historically a search for academic opportunity, Bangladeshi international student migration is presently driven by a hybrid motivation: education and political escape. Using a mixed-methods approach, this study conducts a survey of 70 Bangladeshi students at various stages in the U.S. migration process, comparing quantitative data and open-ended narratives. Students are increasingly viewing foreign higher education as a legitimate safety valve and a basis for sustained transnational political mobilization.

The findings reflect a shift in the migration studies landscape, whereby student mobility constitutes self-survival and activism. The study ends with a discussion of implications for migration theory, the political future of Bangladesh, and institutional support systems for American universities.

Keywords: Student Migration, July Revolution, Globalization, Higher Education, Political Instability, Bangladesh
AI Efficiency vs Human Empathy: A Paradox of AI and Human Agents in Service Support Interactions
2025 | Hasan, Naim Bin | Sociology Lens – Wiley (Under review)

While artificial intelligence (AI) revolutionizes customer service, its emotional implications for users are less explored than its functional efficacy.

In this study, the emotional responses of users interacting with AI-driven virtual assistants and human agents in service support interactions are compared. A quantitative cross-sectional survey of 150 U.S. adults who had used both human and AI assistants within the past three months was conducted. The findings show that human agents elicit more positive affect, with higher ratings for satisfaction, emotional support, and feeling understood. On the other hand, AI assistants were rated as improved problem-solvers, although interactions with human agents were associated with higher anxiety.

In contrast with the efficiency of AI, users indicated a greater affinity for subsequent human interactions. All reported differences were statistically significant (p < .05). Sociologically interpreted through symbolic interactionism and affect theory, the findings show that users value affective connection more than utilitarian success. The study concludes that AI cannot directly substitute the nuanced affective connection provided by humans, with a call for the creation of emotionally intelligent hybrid models that combine the strengths of AI and human agents.

Keywords: Artificial Intelligence (AI), Emotional Labor, Human-AI Interaction, Human-Computer Interaction, Customer Service

Conference Papers

Education and Escape: Student Migration to the US from Bangladesh After the July 2024 Revolution.
Mid-South Sociological Association’s 51st Annual Conference (2025).
The Growth of Online Freelancing in Bangladesh: Economic Integration and Labor Vulnerability.
14th Annual SAGGSA Conference, Florida International University (2025).

Academic Projects

Research Assistant (2025)
Fulbright Global Scholar Project, Florida Atlantic University

Assisted a project on coffee farming livelihoods with coding and data analysis of 22 interviews for the book manuscript "Cultivating a Taste".

Ethnographic Data Collection and Analysis (2025)
Academic Project

Conducted ethnographic observations in fast food restaurants and analyzed 225 sets of field data to theorize micro-level social processes.

Experience

  • 2025
    SOAR Program Counselor (Internship)
    Autism After 21, Florida

    Program facilitation, participant engagement, curriculum of self-determination skills, pre-employment training, and independent living for young adults on the autism spectrum.

  • 2024 – Present
    Graduate Teaching Assistant
    Florida Atlantic University

    Graded assignments, tutored students, and supported professors in course preparation. Courses: Social problems, Family and Society.

  • 2020 – 2023
    Full Stack Software Developer
    Zilberman Insurance (Remote)

    Developed and maintained apps for business operations; sharpened my data analysis skills.

  • 2020 – 2023
    Freelance Web Developer
    Fiverr & Upwork (Remote)

    Completed over a hundred projects with five-star ratings; gained multicultural exposure by interacting with global clients.

  • 2018 – 2019
    Program Researcher
    National Television Limited (NTV), Bangladesh

    Researched and developed content for television programming.

Awards & Fellowships

AIBS Graduate Student Fellowship
$3,000 (Summer 2025)

A competitive fellowship awarded by the American Institute of Bangladesh Studies (AIBS) to support my summer thesis research.

FAU Departmental Travel Grant
$900 (2025)

A grant awarded by the FAU Sociology Department to fund travel and presentation at the Mid-South Sociological Association’s 51st Annual Conference.

Government Honors Scholarship
University of Dhaka (2023)

Awarded for good conduct, attendance, and academic standing (Undergraduate).

Asian Youth Leader Award
Scholastic Foundation Nepal (2022)

Recognized by the Scholastic Foundation Nepal for leadership and contributions to youth development.

Government Board Scholarship
(2012)

Awarded for academic achievement in junior high.

Skills & Expertise

Language Proficiency

IELTS Overall Band Score: 7.0 CEFR Level: C1 (2022)

Research

Quantitative & Qualitative Analysis Statistical Inference Interviewing Surveying

Software

NVivo ATLAS.ti SPSS MS Office

Technical Skills

Full-stack software development Data Analysis Project Management

Coding

Python PHP JavaScript HTML CSS SQL Laravel React.js Vue.js Git

Training & Certifications

IBM Professional Certification - Full Stack Software Developer (Coursera) University of Amsterdam - Quantitative Methods (Coursera) CITI Program - Social & Behavioral Research Investigators

Professional Memberships

Mid-South Sociological Association (2025-Present) Sociology Student Association (SSA), Florida Atlantic University (2024-Present) Dhaka University Research Society (2020-23)